If you have a complaint or concern, you should in the first instance contact the customer support team at spendagesolutions@gmail.com as the case may be, or write to us following the procedure given in the Contact Us section on the respective Portal. All complaints must be made as soon as possible after circumstances arise that cause you to make a complaint.
You agree to raise all complaints/grievances within thirty (30) days of the issue arising, post which we shall not be obligated to consider and/or resolve any complaints/grievances. We shall not be liable for any losses caused to you due to your delay in raising the issue as per the timeline suggested herein.
You accept that any complaints and disputes are and remain confidential both whilst a resolution is sought and afterwards. You agree that you shall not disclose the existence, nature, or any detail of any complaint or dispute to any third party.
SpendageRummy shall make efforts to resolve complaints within a reasonable time. Our decision on complaints shall be final and binding on you.
For any grievances, you can reach out to the Grievance Officer at spendagesolutions@gmail.com
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